Warranty and Repair
Warranty
Stone Glacier products have a lifetime warranty against defects in material and workmanship. This limited warranty does not apply to normal wear and tear, accidents, loss, theft, improper care or cleaning, non-standard usage, or negligence. Please call or email us at the below contact information for any warranty related questions or issues. Proof of the original purchase may be required with any warranty request.
**Please Note: tears, punctures, burns, and damage from dogs or other animals are not covered under warranty. Additionally, tears, punctures, and burns are not classified as defects in materials.
Repairs
If the product issue is under warranty, Stone Glacier will charge no fee. Anything under ½ hour will be a $20.00 charge (includes shipping back to customer.) Anything over ½ hour we will charge $60.00 (includes shipping back to customer.)
Have Questions?
Phone: (406) 404-0641
Email: Info@StoneGlacier.com
